Windows 10 Black Screen With Cursor
Windows 10 has proved to be a very reliable operating system since its launch. But since nothing can be perfect, there are some unexpected things that might occur with Windows 10 as well.
And one of such unexpected issue that you might encounter with your Windows 10 is windows 10 black screen with cursor.
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This can be one of the worse problems because you won’t get an idea on where you should start troubleshooting the problem as you don’t get any error code or message to help you to start with.
There can be many reasons for the occurrence of black screen on Windows 10 with cursor. It can be graphic driver problem, a problem of connection with display, error in installing the operating system, updates or it may occur randomly as well.
In this article we will help you in recovering from windows 10 black screen with cursor error.
Black screen while installation is in progress:
You may see a black screen while installation is in process. This may be because the device operating system might still be processing in the background. The best option in this case is to wait for some time.
If the time exceeds 6 hours then it is possible that installation is stuck somewhere.
In such a case you should try to shut down your system completely. You can force the shutdown process by long pressing the power button of CPU or laptop for around 10 seconds and then unplugging the wire.
If you are working with the laptop, then after the shutdown it is advised that you remove all the unnecessary peripherals such as external storage devices, phone, printer, game controller, network cable etc. Only keep the essentials like keyboard, mouse and display connected.
Now wait for around a minute before restarting the system. If it was just a hiccup then your installation process will resume and get completed successfully.
But if the problem persists, then you should try manually installing the Windows 10 updates. In case if you were already installing in that way then you should now try it using a bootable USB flash drive.
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Black screen after the installation:
If you get a black screen after the installation process gets completed but before you sign in to your Windows 10 account, then this might be due to some connectivity problem between your device and the display.
In this case you should check whether the display power outlet is properly connected to the display.
If you have a discrete graphics card installed in your computer, but your computer also has an integrated video processor already, then you can try switching the video connection to the integrated graphics as the problem might be with the discrete card.
To confirm that it’s not a problem with your primary display, you can also connect a different monitor to your desktop PC or laptop.
If the computer is still not detecting the display, then you can try pressing the Windows key and the key P of the keyboard simultaneously. Press the key P again and then press Enter key. You will be required to repeat these steps a few number of times to go through all the screen options.
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Trying to Wake up the Display
It is also possible that Windows 10 might not be able to detect the display. You can use your keyboard to do it. You should press the Windows key, the Ctrl key, the Shift key and the B key of the keyboard simultaneously to wake up the display.
If in case you are using a tablet, then you can wake up the display by pressing the volume up and volume down buttons simultaneously three times.
Booting in Safe Mode
In case the above solutions don’t solve the problem and your external devices are all working well then you can opt to the option of rebooting the computer in Safe Mode. This is how you can do it:
- Switch on the PC.
- During the appearance on the sign-in screen, press the Shift key and click the Power button present on the bottom-right side of the screen.
- Now, select the option to Restart your PC.
- After getting to the advanced startup menu, click Troubleshoot option.
- Now choose Advanced options.
- Click on the option of Startup Settings.
- Click on the Restart button
- Once you are in the Startup settings, press the key 5 or F5 to enter the Safe mode with Networking.
Now after you have entered the Safe Mode, you should try performing the following troubleshooting steps:
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Reinstalling the video driver:
Your video driver might get corrupted while upgrading causing it to malfunction and display a Windows 10 upgrade black screen. You can uninstall the existing video driver in the Safe mode and get it reinstalled by the operating system automatically upon restart.
- Press the Window key and the key X of the keyboard simultaneously to open the power user menu.
- Now select the option of Device Adapters.
- Expand the option Display Adapters.
- Right click the adapter you want to uninstall and select Uninstall.
- Click OK to confirm.
- Now, restart the computer and check if the problem is solved and the new video adapter is installed automatically.
Disabling the Fast Startup:
Sometimes the black screen problem might persist because the fast startup might be enabled on your computer. You can follow the given steps to disable fast startup in Safe Mode:
- Open Control Panel while in the Safe Mode.
- Choose the System and Security options.
- Choose the Power options.
- Select the option that asks what the power button does from the left pane.
- Click on the Change settings that are currently unavailable option.
- Uncheck the Turn on fast startup (recommended) option.
- Click Save to save the changes.
- Now, restart your computer to complete the task and check if the problem is sorted.
Terminating Run Once processes on your system:
Run Once process can also be one of the reasons of appearance of black screen after signing into Windows 10.
To terminate the Run Once processes on Windows 10, you can perform the following steps:
- Open the Task Manager using the Ctrl + Shift + Esc keyboard shortcut.
- Look out for any instances of RunOnce.exe and RunOnce32.exe from the Processes tab and the Services tab.
- If you find the instance in the Processes tab, then select that item and choose End task. However, if you find the instance in the Services tab, then right-click and select that item and click Stop.
- Now, click on File option.
- Select the option of Run new task.
- In the box that appears type the given command to restart your computer:
shutdown -t00 -r
- Now, click OK to execute the above restart command.
- Now, finally restart your computer to complete the task and check if the problem is sorted.
Creating a new user account for Windows 10:
There might be some problem with your user account which can result in occurrence of a black screen.
You can create a new account while in Safe Mode and check whether your user account is causing the black screen.
To create a new user account in Safe Mode, perform the following steps:
- Click the Start menu.
- Open the Command Prompt.
- Now, right-click the result and select Run as Administrator option.
- In the screen that appears, type the given command to create a new account:
net user youruser /add
Keep in mind to change “youruser” in the command to the name that you want to create the account with.
- Now, press Enter key.
- Next, type the given command to change the account type to Administrator and press Enter:
net localgroup administrators admins /add
Remember to change “admins” in the command to the name of your account.
- Now, restart your computer to complete the task and check if problem persists.
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